Return and Exchange Arrangements

Return and Exchange Arrangements

BabyMall is committed to providing high-quality products and services. If you are dissatisfied with any of the goods purchased, we guarantee a return, exchange, or full refund after confirmation. You can return or exchange products purchased on BabyMall within 14 days from the date of receipt.

Conditions for Return and Exchange

You may apply for a return or exchange under the following circumstances:

• Issues with the manufacturer’s shipment
• Product quality defects and flaws

If a refund needs to be arranged due to delivery issues with the order, we will deduct the following fees from the refund amount without dispute:

• Order shipping fee / $40 shipping fee(applicable to free shipping promotions)
• $100 administrative fee

Notes

• Customers must present relevant receipts or proof of payment.
• The shipping cost for returns or exchanges is to be borne by the buyer.