常見問題

A1:We guarantee that every product we sell is brand new and genuine. Because we are a purely online store, we eliminate costs like rent and other overheads, passing all the savings directly to our customers.

A2:Generally, after you place an order and successfully make payment, we will begin preparing your items. We usually complete shipment within 7 days. You can check the status of your order in “My Orders” within your account.

A3:Products labeled “In Stock” are already available in our warehouse. If not labeled, it means we will request the product from our supplier immediately after you place the order. BabyMall operates with low inventory levels to ensure our products have longer shelf lives.